![](https://sustainabilityplaybook.sha.org.sg/content/images/tiles/guest-engagement.png)
Introduction to Operations Management
With operations running at 24/7, it is not surprising that the hotel industry is branded as being energy intensive. Operations Management therefore plays a significant role in ensuring that the processes in hotels are run with a high level of efficacy. In this regard, it is imperative for hotel to employ strategies that will enhance the operational management of their resources. Over time, hotels with a robust operational management framework will do well in safeguarding their business sustainably.
![Rectangle 61](https://sustainabilityplaybook.sha.org.sg/content/images/blurbs/operations/operations-1.png)